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5xx Server errors Non-standard

521 Web Server Is Down

What it means

Cloudflare-specific: the origin server refused the connection.

Common causes

  • Web server process stopped
  • Origin firewall blocks Cloudflare IPs
  • Server listening on the wrong port

How to fix it

As a client or visitor

Retry later; the site's server is down or blocking Cloudflare.

As the site or API owner

Make sure the web server runs and accepts connections on ports 80/443 from Cloudflare IP ranges.

Example response

HTTP/1.1
HTTP/1.1 521 Web Server Is Down
Date: Tue, 07 Oct 2025 09:30:00 GMT
Server: nginx
Content-Length: 0

Specification

Not in the IANA registry; used by Cloudflare. Cloudflare

FAQ

› 521 vs 522?

521: connection refused quickly. 522: no reply before the timeout.

› Can security plugins cause 521?

Yes. Rate limiters such as fail2ban may ban Cloudflare's IPs.